PHASE 1: STRATEGIC ANALYSIS
PREPARATORY PHASE (Phase 1 / Step 1) STAKEHOLDER IDENTIFICATION (Phase 1/ Step 2) EVALUATION STRATEGY (Phase 1 / Step 3) SYSTEM ANALYSIS WORKSHOP (Phase 1 / Step 4) ELABORATION OF RESULTS FOR PHASE 1 (Phase 1/Step 5)
This first phase of the MEPSS methodology has the objective of building a thorough and systematic understanding of the company's markets, organisation and production and value chain.
The strategic analysis will define the starting position for the PSS design process. It will generate a common understanding of the behaviour of the overall system and define orientations for the next actions and steps to enable the design of a successful and sustainable new PSS.
The central issue of the analysis is the context in which a new PSS will be integrated.
  • This context includes the whole business system, starting with the human capital, business culture and the vision and mission of the company, through to its strategy and the daily operation that generates and commercialises the 'package' of products and services offered.
  • Special interest will have to be paid to the role of the company in the value chain and to the life cycle of the company’s products (resources, supplies, production, use and end-of-life).

 
Its main aim is to generate realistic options and alternatives for the business based on PSS thinking.  Knowing the initial situation of a company makes it easier to make decisions on which parts of the MEPSS model are most relevant in determining future options. The idea is to create a new business concept which makes optimal use of the capabilities and market access of the company.
Key steps in this phase are:
Step 1/ PREPARATORY PHASE
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Step 2/ STAKEHOLDERS IDENTIFICATION
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Step 3/ EVALUATION STRATEGY
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Step 4/ SYSTEM ANALYSIS WORKSHOP
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Step 5/ ELABORATION OF SA RESULTS