The PSS development phase
starts from a well defined idea and brings the project to
the detailed version necessary for its realisation. In order to describe a coherent and
potentially successful PSS, the design activities will be strictly integrated with
stakeholders’ involvement and user acceptance evaluation processes.
The main objective of this
phase is the detailed design of each PSS dimension (offering,
system and interaction) and the elaboration of the specifications (specs) for the PSS
PSS development is a complex
collaborative process coordinated by a project leader.
Staff members are involved in different moments of the design process depending on
the required competencies. This phase foresees the involvement of an enlarged
project team made up of people with the required competencies for the PSS
development and evaluation. The project team will be enlarged to include internal and
external actors (advertising agency, interior design studio, web design agency, etc.)
who will be in charge of implementing PSS components, such as representatives of
stakeholders directly involved in the future PSS supply.
in this phase are:
ELABORATION OF RESULTS