Step 1 Preparing the workshop
Before the stakeholder workshop, it can be useful that the participants prepare separately their individual perspective by providing the following input:
1. a list which contains the main variables regarded useful for describing the company system
2. identification of the indicators, as factors the company have influence on;
3. identification of the external influences
What is a variable?
A variable can be seen as a little sub-system of the overall system. It will be described by a set of quite similar topics and data the indicators which determine the way of acting for example in system simulations and by a clear and relevant title. In all further steps the indicators will be put in a box and the users of the tool only deal with the titles of the variables and the relations between them.
Step 2 Conducting the workshop
During the workshop, the moderator indicates the way in which to use the checklist, to consider variables on the technical, organizational and cultural level for the current system.
Invited participants to the workshop elaborate a common set of variables and indicators essential for describing the company system. This is achieved during a group discussion with a moderator, using the checklist and including the individual preparation done by the participants.
This process is carried out together with the stakeholders involved and it is based on the discussion of the variables. It is based on the analysis/identification of the indicators (factors the company have influence on) and external influences (factors whose behaviour the company will strive to anticipate, (as it cannot influence them)).
The provided checklist contains suggestions of indicators and external influences enabling a focused discussion and a constructive process. The variables suggested in the checklist will be handled in a flexible manner. The group may decide to skip some variables, combine or add others. The use of the checklist as a guideline guarantees that all relevant aspects from a wider system point of view (cultural technological organizational) have been discussed and adapted for the specific application under development.
The essential is that all participants agree on the result and that the resulting list contains approximately 10 20 variables.
Table 9: Variables checklist overview
Distributing a copy of the checklist to all the participants in the meeting or workshop is relevant, especially if the participants have little expertise in System Analysis.
The variables in detail:
Table 10: Output
Table 11: Energy and resource efficiency
Table 12: Production costs
Table 13: Soundness of company
Table 14: Payment employees
Table 14a: Job quality
Table 15: Motivation of employees
Table 16: Sustainable construction
Table 17: Trends in technology development
Table 18: Diversity of skills, products and processes
Table 19: Structure of suppliers, trends
Table 20: Capability of innovation in company
Table 21: Communication between manufacturer, dealer and supplier
Table 22: Internal Communication
Table 23: Variability of products
Table 24: Function orientation
Table 25: Structure of costs
Table 26: Sustainable management
Table 27: Quality of products
Table 28: Corporate Design
Table 29: Service / maintenance
Table 30: Transparent information and promotion
Table 31: Self-confident customers
Table 32: Development of market
Table 33: Environmental aspects during use
Table 34: Individual adaptation possibilities
Table 35: Scope of action for the user
Table 36: Operating costs
Table 37: Well-being, security, health
Table 38: Contribution to sustainable solutions in the specific branch
Table 39: Development infrastructure
Table 40: Branch development of (business)customer
Table 41: Availability of the product
Table 42: Applicability of the product
Table 43: Positive image of the product
Table 44: Healthy economic situation